Data Deletion Policy
Last updated: 20 November 2025
RoutineHQ allows you to permanently delete your account and personal information.
This page explains how deletion works and what is removed.
1. How to request deletion
To delete your account:
- Email support@myroutinehq.com from the address linked to your RoutineHQ account
- Include the subject: "Account deletion request"
- Your request will be processed within 72 hours.
2. What is deleted
The following is permanently deleted:
- Your account profile
- All routines
- All steps and notes
- Run history
- Favourite tags
- Insights and analytics
- Any uploaded files (if applicable)
All deletions are permanent and cannot be reversed.
3. What is temporarily retained
As part of our security and backup procedures:
- Deleted data may remain in encrypted database backups for up to 90 days
- Backups are automatically purged and cannot be restored manually
- We may retain limited transactional records (e.g. invoices) where required by tax laws.
4. After deletion
Once processed:
- You cannot log into RoutineHQ
- Any attempt to sign in will show "account not found"
- You may create a new account at any time
5. Contact
To request deletion or ask questions: